Showing posts with label BPO Industry in the Philippines. Show all posts
Showing posts with label BPO Industry in the Philippines. Show all posts

Wednesday, March 16, 2016

The Call Center Life



Business Process Outsourcing or BPO is one of the most lucrative industries in the country. The   Philippine's economy went up because of such as well as everyone’s self-esteem. It gave a huge amount of hope to newly-graduates and gave  them a taste of financial freedom. There was a time that the only job opening that people knew of is a call center job. BPO jobs are still very much in demand and remain a pleasant choice for most people. Truthfully, a call center agent’s salary is much higher than any rank and file employee of other companies.



In my past blog posts, I have discussed a little trivia on how Liberal Party (LP) standard-bearer Mar Roxas played a huge part in establishing the BPO industry in the country. I have recently interviewed a few full-fledged Call Center Agents and asked them interesting information about their work.

"Whoever said that a Call Center's life is easy-peasy may not understand what it is all about. I want to debunk that misconception that the call center life is a no-brainer," says  *Tina Andrada.  "Most people may not have any idea how hard it is to pass all the tests and interviews before being able to work for a BPO company. It's not entirely blissful. It's not a walk in the park but worth every step of the way." 

Tuesday, March 15, 2016

Mar Roxas: The Father of BPO Industry in the Philippines




Business Process Outsourcing (BPO) is arguably one of the most prolific industries you can join once you enter the Philippine workforce.

The Philippine Information Technology (IT)-BPO industry actually unseated India as the call center capital of the world – a sign of bigger things to come in the next few years. Experts project industry revenue to reach $25 billion by next year and it might even reach $55 billion by 2020. Around 1 million people are currently employed by IT-BPO companies and the figures continue to grow.


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