PSAHelpline.ph
(https://orders.psahelpline.ph) provides
a user-friendly online platform that simplifies the process of obtaining vital
documents. By eliminating the need for physical visits to PSA offices, customers can conveniently place their orders online and select their preferred
payment method. Once the order is processed, the documents are securely
delivered to the designated address.
To maintain the
highest standards of security, PSAHelpline.ph requires the physical presence of
the certificate owner or authorized requester at the time of delivery. A valid
government-issued ID is necessary to verify the recipient's identity and
authorize the release of the documents. This stringent verification process
safeguards against unauthorized access and ensures that the certificates reach
the intended individuals.
Recognizing that
unforeseen circumstances may arise, PSAHelpline.ph offers a flexible solution:
the Authorized Representative feature. This allows customers to designate a
trusted adult household member to receive the documents on their behalf. The
authorized representative must present a valid government-issued ID to the
courier to claim the certificates. By providing this option, PSAHelpline.ph aims to cater to the diverse needs of its customers and enhance the overall
delivery experience.
How does the Authorized Representative Delivery Option Work?
PSAHelpline.ph
offers flexibility for those who can't personally receive their documents. You
can easily designate an authorized person to receive your PSA certificates on
your behalf. This is especially useful for busy individuals or those who might
not be available during delivery times.
The applicant will be sent two emails after selecting the Authorized Person to Receive option. An email outlining the order details and payment instructions and a separate email providing a guide for appointing an authorized representative to receive the PSA certificate.
1. Simply click the
"Authorized Person to Receive Form" button that is found in the
email. This will direct the applicant to the authorized representative page.
2. In the page
where you assign an Authorized Person to Receive, click ‘Next” if the applicant
agrees to assign an authorized representative who is at least 18 years old and
resides in the same household.
3. Applicant
chooses an ID from the list to be uploaded and validated.
4. Applicant scans
the QR code or uploads a clear image of the ID selected. The system will verify
the details on the uploaded ID. To ensure successful validation, make sure the
personal information on the ID matches the information provided in the order
form.
5. If the uploaded
ID is a National ID, the applicant will undergo a face verification process to
confirm their identity as a real person.
6. Fill out the
form with the personal and contact details of the assigned authorized person to
receive.
7. Read and verify
the information. If everything is correct, click the ‘Sign Letter of
Authorization’ button
8. The Authorized
Person to Receive will be successfully assigned with the summary of details
shown.
9. If your order is
not yet paid, you can now proceed to the payment section.
Your authorized
person to receive is now ready to accept your PSA certificate! Have them show a valid ID to the courier for smooth verification and
document release.
Exciting updates are coming this New Year! PSAHelpline.ph (https://orders.psahelpline.ph) is always working to make things better, with new features and even more convenient service delivery.