Friday, September 9, 2016

Reality Check: Not everything on the Internet is true

What happens when a netizen puts his complains and rants online against a well-known and trusted brand? And he used social media to get the attention and creates a few stir in order to stain that brand's online reputation. 

It is never a good idea to spread fake news against a company that did nothing personal against you. While it may sound like fun to some unscrupulous individuals, the effects of such online slur can be substantial to the company and can result in the loss of profits and eventually, loss of jobs for their employees. 

Such is the case of LBC Express. Netizens like Ramon Tumpap and Bakura Pagaduan have made posts against LBC. Tumpap's post contained a picture of volunteers in Taiwan sorting through relief goods being readied for delivery to Yolanda victims in the Philippines. It was posted with a caption claiming that the photo was taken in a LBC warehouse where the employees were regularly pilfering the packages. 

Tumpap aka Ramon Lobo, was confirmed to have never been a customer of LBC Express. Tumpap currently works in a restaurant in Madrid, Spain. 

A random interview with LBC revealed that all packages are sealed in front of the customer and all sealed packages are never opened until the package is in the hands of the registered recipient. I have been using LBC Express for all kinds of deliveries. I have used it from sending money for online purchases to sending items to relatives in the provinces. In the 8 years that I have been using LBC Express I have never encountered any pilferage, unauthorized opening of my packages or even loss of items. I am condemning such posts as false and malicious. 

As for me, I will continue to use LBC Express for all my courier needs. 

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