To celebrate its numerous achievements and attainment for the past year and to give us a bird's eye view of what to expect and what lies ahead for Union Bank of the Philippines (UnionBank) for the year 2022, UnionBank held another virtual media roundtable series E-Talktales last December 15.
During the said virtual event, UnionBank Senior Executive Vice President, Chief Technology and Operations Officer, and Chief Transformation Officer Henry Aguda discussed the newly formed digital bank which will become a gamechanger for UnionBank's digital transformation journey.
Aguda started the discussion by recalling how UnionBank's digital transformation journey has enabled it to brave 2020 and the equally challenging 2021. "The pandemic created this shift to digital, which we now refer to as the “new digital normal”. We changed the way we live, the way we travel, the way we interact with one another, and basically we've changed forever in terms of how we transact in the financial sector."
"But even before the pandemic, UnionBank already had this forward-looking view that digital is the way for us to move forward, and when the pandemic hit, not only did we survive, but I'm happy to say that the Bank actually thrived," according to Aguda.